At Cosmic, we carefully inspect every product before it leaves us. Each item is photographed before shipping to make sure it is in perfect condition.

Because of this, our return and exchange policy is quite strict.

Returns

Returns may be requested within 14 days of delivery, but only if the item meets the following conditions:

The item must be unworn

The item must be unwashed

The item must be in the same condition it was received

Items that show any signs of use or damage cannot be returned.

Damaged Items

Every Cosmic product is photographed before being shipped. Because of this, we do not accept returns or exchanges for clothing that was damaged after delivery.

If an item arrives with a problem caused during shipping, please contact us within 7 days of delivery.

Exchanges

Exchanges are limited and depend on product availability. We recommend carefully checking sizes and product details before ordering.

How to Request a Return

To request a return or report a problem, please use the contact form on our website and include your order number and a brief explanation of the issue.

Our team will review the request and get back to you with the next steps.