SHIPPING POLICY
At Cosmic, we do our best to get your order packed and on its way as soon as possible.
Processing
Orders are usually processed within 2–5 business days after payment confirmation. During drops or busy periods, it might take a little longer — thanks for your patience.
Shipping Times
Delivery time depends on where you are:
Brazil: usually 3–10 business days
International: around 7–20 business days
Shipping times can vary depending on the carrier and customs.
Tracking
Once your order ships, you'll receive a tracking number so you can follow your Cosmic package all the way to your door.
International Orders
We ship worldwide. Depending on your country, customs fees or import taxes may apply. These are the responsibility of the customer.
Address Information
Please double-check your shipping address before completing your order. Cosmic isn’t responsible for orders sent to an incorrect address provided at checkout.
Problems With Your Order
If your order arrives damaged or you have any issues, contact us within 7 days of delivery and we'll do our best to help.